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What to Do in the Event of a Breakdown

Writer's picture: Onward Roadside SolutionsOnward Roadside Solutions
Breaking down on the road can be a stressful and potentially dangerous experience. Knowing what steps to take in this situation can keep you safe and get you back on the road quickly. This guide provides step-by-step advice to help you navigate a roadside breakdown safely and effectively.

Step-by-Step Guidance for Handling a Breakdown

1. Stay Calm and Assess the Situation
  • Take a deep breath and evaluate what’s happening.
  • If your car is still moving, steer it safely off the road, preferably to the right shoulder or another safe area away from traffic.
2. Turn on Your Hazard Lights
  • Turn on your hazard lights immediately to alert other drivers. This is especially important if you’re on a busy roadway or if visibility is poor.
3. Safely Exit the Vehicle (If Necessary)
  • If it’s safe to do so, exit the vehicle and move to a safe location, like behind a guardrail.
  • Always exit on the side away from traffic.
4. Set Up Warning Signals
  • If you have reflective triangles or flares in your roadside kit, place them a safe distance behind your car to warn approaching drivers.
  • At night or in low visibility, ensure you’re wearing bright or reflective clothing.
5. Determine the Problem
  • Check for any obvious issues, such as a flat tire, overheating, or running out of fuel. This will help you decide the best course of action.
6. Decide Whether to Call for Assistance
  • Based on the problem, you may be able to resolve it yourself, like adding fuel or changing a tire.
  • If you’re unable to resolve the issue, it’s time to call for professional help.

When to Call Onward Roadside Solutions vs. a Tow Truck Company

Call Onward Roadside Solutions if:
  • You need fuel delivery to get back on the road.
  • You’ve locked your keys in your car and need assistance.
  • You have a flat tire and need a tire change or inflation.
  • Your vehicle needs a jump start or battery-related service.
  • The issue is minor, and your vehicle can still function safely after assistance.

Call a Tow Truck Company if:
  • Your car is completely inoperable and needs to be transported to a repair shop.
  • There is significant damage to the vehicle that requires professional repair.
  • Your car is stuck in an unsafe location and needs immediate relocation.

At Onward Roadside Solutions, we aim to resolve minor roadside issues so you can continue your journey safely and quickly. For more severe issues, we can guide you on the next steps and ensure you’re connected with a reputable towing service if needed.

Additional Safety Tips

  • Stay in Your Vehicle: If you’re unable to safely exit your car, stay inside with your seatbelt fastened until help arrives.
  • Avoid Accepting Help from Strangers: Politely decline and wait for professional assistance to ensure your safety.
  • Stay Visible: If it’s dark, use your flashlight or phone light to remain visible to others.

Preparation Is Key

Always keep a fully stocked roadside emergency kit in your vehicle. It should include items like a flashlight, reflective triangles, a tire pressure gauge, jumper cables, and basic tools.

Need Assistance? Call Onward Roadside Solutions!

If you find yourself in need of roadside assistance in the Greater Cincinnati area, Onward Roadside Solutions is here for you. Our team is dedicated to providing fast, reliable, and professional service so you can keep moving forward. Stay safe, and remember — you’re never alone on the road when Onward is just a call away!


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